Last Updated: [16-09-2026]
i-Cool respects your privacy and is committed to protecting the information you share with us.
When you visit our website or place an order, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order information
- Payment-related information processed through our payment partners
- Website/device information
- Information you provide when contacting Customer Care
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Provide customer support
- Send order and delivery updates
- Process returns, refunds and cancellations
- Improve our website and services
- Prevent fraud and misuse
- Communicate relevant offers and updates, where permitted
Payment Information
Payments may be processed through third-party payment providers. i-Cool does not intend to store your complete card or banking credentials on its own systems.
Third-Party Services
We may work with service providers such as payment gateways, logistics partners, analytics providers and technology platforms to operate our business.
Note: Your final Privacy Policy should be reviewed against your actual website technology, payment gateway, analytics tools, cookies and applicable Indian privacy requirements.