Shipping Policy
At i-Cool, we want your experience to be smooth from the moment you place your order until it reaches your doorstep.
Order Processing
Orders are generally processed within [4 business days] after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
Once your order has been dispatched, you will receive tracking information through your registered contact details.
Delivery Time
Estimated delivery time:
India: [3-4 business days]
Delivery timelines may vary depending on:
- Delivery location
- Courier service availability
- Weather conditions
- Public holidays
- Operational or logistical delays
Shipping Charges
- Free shipping on orders above ₹[1499]
- Shipping charges for orders below the applicable threshold will be displayed at checkout.
Important
Please ensure that your delivery address and contact number are correct before placing your order.
i-Cool is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Damaged Package
If your package appears damaged or tampered with upon delivery, please contact us as soon as possible with photographs/videos of the package and order details.